5/8/2023 0 Comments Msp fieldglass5+ years driving complex cross-group continuous improvement initiatives.5+ years of progressive experience with Procurement/Purchasing/Supply Chain or Audit.2+ years’ experience with Managed Service Providers or Work Force Management systems.Training Requirements (licenses, programs, or certificates): Bachelors’ Degree desired or equivalent education and/or related work experience.Other projects and responsibilities may be added at the manager’s discretion.Ensure the effective delivery of all agreed to services to internal and external partners and proactively participate in provision of excellent service.Serve as key point of contact for all audit activities related to MSP.Partner with HR, Legal, Technology and the MSP Provider to ensure MSP procedures flow smoothly across departments and systems. Present business cases, project details and performance data/metrics to senior management to drive executive support for MSP Program.Lead and ensure compliance with the MSP Program.Oversight of all contingent labor categories including Labor/SOW based/IC/Payroll Services, pass-through PO and reconciliation, forecasting of funds, invoice auditing, program updates and reporting – metrics, program benefits & return on investment This position requires a strong customer service orientation and passion for integrity, accuracy, and ethical behavior in all dealings with stakeholders. The ideal candidate will have experience with client facing MSP roles and day to day management of MSP including supporting hiring managers and reporting. This role also owns organizational change for the program, driving improvement, communication around enhancements, training and updates. The Program Manager, Managed Service Provider (MSP) Program is responsible for TriNet’s MSP program including all processes, systems, and supporting operational activities.
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